At BuyBitmain.com, we are dedicated to ensuring your satisfaction with our products. Our warranty policy is designed to be straightforward and customer-focused, providing you with peace of mind for every purchase.
Warranty Details
- Duration: All mining devices come with a 12-month warranty starting from the date of delivery.
- Coverage: The warranty covers defects or malfunctions that occur during normal use.
How to Make a Warranty Claim
- Contact Us: If you experience any issues, email us at mail@buybitmain.com with your order details and a brief description of the problem.
- Replacement or Refund: Once we receive and inspect the product, we will either replace it with a new one or issue a refund, based on your preference and the nature of the issue.
Additional Information
- Shipping Costs: We will cover all shipping costs for returning the defective product and sending a replacement.
- Packaging: Please ensure the product is securely packed before shipping it back to us to avoid damage during transit.
We are here to assist you every step of the way. If you have any questions or need further support, please don’t hesitate to contact our team. Your satisfaction is our top priority!